Privacy Policy

At Dr Hooda’s SHL Skin, Hair & Laser Clinic, we respect your privacy and understand that information about your skin, hair, and personal care deserves careful handling. Whether you are exploring our dermatology services, enquiring about a skin concern, learning about hair care, or requesting an appointment, we want you to feel confident about how your information is handled.

This Privacy Policy explains how we collect, use, protect, and share personal information when you visit our website, https://shlclinic.com/, or contact us through our online forms and communication channels.

Last Updated: 10 October 2026

1. About SHL Skin, Hair & Laser Clinic

SHL Skin, Hair & Laser Clinic provides information about dermatology, skin care, hair care, laser procedures, and aesthetic services. Our website helps visitors learn about available services and contact the clinic for consultation and appointment enquiries.

Clinic Name: Dr Hooda’s SHL Skin, Hair & Laser Clinic

Website: https://shlclinic.com/

Location: Rohtak, Haryana, India.

2. Information We Collect

We may collect information that you voluntarily provide when you contact us, submit an enquiry, or request an appointment through our website.

Personal and Contact Information

This may include:

Your name.
Mobile number or telephone number.
Email address.
Preferred appointment date or time.
Your enquiry or message.
The skin, hair, or dermatology service you are interested in.

Skin, Hair and Consultation-Related Information

If you choose to share details about your skin, scalp, or hair concerns, we may receive information relating to acne, pigmentation, hair fall, dandruff, skin texture, ageing, or other dermatological concerns.

We use such information only as reasonably necessary to understand your enquiry, coordinate a consultation, or fulfil another appropriate and lawful purpose.

Please avoid sharing unnecessary medical reports, identity documents, or highly sensitive information through general website forms.

Technical and Website Information

Depending on the technologies enabled on our website, we may automatically collect technical information such as your browser type, device information, IP address, pages visited, time spent on the website, and general website usage data.

This information can help us maintain website security and improve the experience for visitors.

3. How We Use Your Information

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To respond to enquiries about dermatology, skin care, hair care, laser procedures, and aesthetic services.
To receive and coordinate appointment requests.
To contact you about appointment availability or scheduling changes.
To understand the concerns you voluntarily share and direct your enquiry appropriately.
To improve our website content, navigation, and performance.
To maintain website security and prevent misuse.
To meet applicable legal and regulatory requirements.

4. Appointment Requests and Online Forms

Our website may provide appointment forms, contact forms, or other facilities for visitors who wish to enquire about our services.Information submitted through these forms may be used to review your request, respond to your questions, contact you about availability, and coordinate an appointment.Submitting an online form does not automatically confirm an appointment or establish a doctor-patient relationship. The clinic may need to contact you to confirm the details.Please ensure that your contact information is accurate and that you provide only the information necessary for your enquiry.

5. Patient Privacy and Confidentiality

We understand that skin and hair concerns can be personal. We treat information shared through our enquiry process with care and aim to restrict access to individuals who need it for appropriate clinic or website operations.Where you voluntarily provide health-related information, we handle it in accordance with applicable legal requirements and the purposes explained in this Privacy Policy.Information submitted through a website form may not receive the same handling as information recorded within a formal clinical record. Please use the communication channel recommended by the clinic for confidential medical discussions.We cannot guarantee that information transmitted over the internet or through third-party communication services will always remain completely secure.

5. Patient Privacy and Confidentiality

6. Sharing of Personal Information

We do not intend to sell your personal information to third parties.We may share limited information when reasonably necessary with service providers who support our website and clinic communication, such as:

Website hosting and technical support providers.
Contact form and appointment management services.
Email, telephone, and messaging providers.
Analytics and advertising platforms, where enabled.
Professional advisers or legal authorities where disclosure is required by law.

We aim to limit information sharing to what is necessary for the relevant purpose. Third-party services may also have their own privacy policies and legal obligations.

7. WhatsApp, Phone Calls and Email

If you contact SHL Clinic through WhatsApp, telephone, or email, we may use the details and messages you provide to respond to your enquiry or coordinate an appointment.These communication channels may be operated by third-party providers and are subject to their own privacy and security practices.For your privacy, avoid sharing unnecessary sensitive medical details or complete medical records through ordinary messaging or email.

8. Data Retention

We retain personal information for as long as reasonably necessary to respond to enquiries, coordinate appointments, maintain appropriate records, and fulfil applicable legal obligations.Retention periods may vary depending on the type of information, the purpose for which it was collected, and relevant legal requirements.When information is no longer required, we will take reasonable steps to delete it or securely dispose of it where appropriate and legally permitted.

9. Your Privacy Rights

Subject to applicable law, you may be able to request access to personal information you have provided, ask for corrections, request deletion where legally permissible, or withdraw consent where processing is based on consent.You may also contact us if you have questions or concerns about how your information is handled.We may need to verify your identity before responding to a request. Certain information may need to be retained to comply with legal obligations or other lawful requirements.

10. Third-Party Links

Our website may contain links to external websites, social media platforms, maps, or other third-party services.We do not control the privacy practices of these external websites. Before sharing personal information with them, we recommend reviewing their respective privacy policies.

11. Children's Privacy

Where a skin or hair consultation enquiry concerns a child, parents or lawful guardians should ensure that any required authorization or consent is provided in accordance with applicable law.If you believe that a child's personal information has been submitted improperly through our website, please contact the clinic so that the matter can be reviewed.

12. Medical Information Disclaimer

The content on our website is intended for general educational and informational purposes relating to dermatology, skin health, hair health, laser procedures, and aesthetic care.Website content is not a substitute for a professional medical consultation, diagnosis, or individualized treatment advice. Skin and hair concerns may have different causes and may require an assessment by an appropriately qualified healthcare professional.Individual treatment options and outcomes may vary. Please consult a qualified professional about your specific concerns.